Welcome to Jaipur Kaleen. By accessing or using our website, products, and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.
1. General
These Terms & Conditions govern your use of the Jaipur Kaleen website and services. By using our site, you confirm that you are at least 18 years of age or accessing the website under the supervision of a legal guardian.
Jaipur Kaleen reserves the right to update or modify these terms at any time without prior notice. Continued use of the website following changes constitutes acceptance of those changes.
2. Product Information
We make every effort to display product details, colors, and descriptions accurately. However, due to differences in screen displays, lighting, and handmade variations, the actual product may vary slightly in color, texture, or design.
All rugs are handcrafted; minor variations are natural and part of the product’s uniqueness.
3. Pricing & Payments
All prices listed on the website are in applicable currency and are subject to change without prior notice.
We accept prepaid payment methods only. By completing a transaction, you confirm that the payment information provided is accurate and authorized.
4. Order Acceptance
Orders are confirmed only after payment is successfully received. Jaipur Kaleen reserves the right to refuse or cancel any order due to pricing errors, product availability, or suspected fraudulent activity.
In case of order cancellation by Jaipur Kaleen, any prepaid amount will be refunded as per our Refund Policy.
5. Shipping & Delivery
Shipping timelines and charges are detailed in our Shipping Policy. Delivery times may vary due to location, customs clearance, or unforeseen circumstances beyond our control.
6. Returns, Exchanges & Refunds
Returns, exchanges, and refunds are governed by our Return & Exchange Policy and Refund Processing Policy. Only eligible products meeting the stated criteria will be accepted.
Custom-made and discounted products are not eligible for return or exchange.
7. User Responsibilities
You agree to provide accurate, current, and complete information while placing orders or creating an account. Jaipur Kaleen is not responsible for delays or losses caused by incorrect information provided by the user.
8. Intellectual Property
All content on this website, including images, designs, text, logos, and graphics, is the property of Jaipur Kaleen and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.
9. Limitation of Liability
Jaipur Kaleen shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
10. Third-Party Services
We may use third-party service providers for payments, shipping, and analytics. Jaipur Kaleen is not responsible for the policies or practices of these third parties.
11. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts located in Jaipur, Rajasthan.
12. Contact Information
For any questions regarding these Terms & Conditions, please contact us at:
📧 care@jaipurkaleen.in
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